Very pleased about that. While standing in the long queue a lady and her young daughter were rudely ushered out by the male custodian for cleaning, and then it could not be used for another 10-15 minutes. Just be prepared. ", "It's the best flight I could get for such a low price. It was very upsetting not knowing when she going to arrive in Denver. I will sue them, I had an under age waiting for me in Cancun and a pet with me!. ", "Staff pleasant and courteous fine meal and beverages! No one told us anything till after an hour", "It's a rather short flight. Competent, friendly crew. I didn't, and got a decent seat anyway. There was plenty of room, I had breakable stuff in my luggage, didnt get the chance to choose. Delta Air Lines Airlines Airline Ticket Agencies (801) 763-7955 ", "Smooth flight. ", "Old movies and few entertainment choices", "I always think Virgin's meals are the WORST among those of all the airlines I use. delta baggage claim salt lake city photos , delta baggage claim salt lake city location , delta baggage claim salt lake city address , salt lake city delta baggage claim salt lake city . You may be eligible for a Salt Lake International Airport. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. Claims that requirelaw enforcement investigation may take longer. ", "Cabin crew's service was excellent! Expect more variety which I have seen on other airlines like Emirates and Etihad. Charge people that use the overhead compartment!! Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. ", "The flight was delayed from Athens by 1.5 hours. This was essentially an entire night and day lost to a mishap that the airline didnt even notify us of when we landed. Love KLM! 2 months and they can find my baggage and without compensation, i got my medicines in that bag and they only said "we are sorry". ", "The plane was very dirty when we landed in Dar-es-salaam. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying. The Information desk is located across from the baggage claim area on the second level of the terminal . The seating in economy (seats 36A and 36C and an Airbus 330-300) was generous compared to other airlines we've flown recently (e.g., on a 777 with United on the way over, and that was "Economy PLUS!). ", "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive. ", "The food was great. I'm home 14 hours after landing and I'm still not hungry. Then their agent said "You can't always trust the people at the desk, you know." The newer 777 on the way back was much more comfortable, with better amenities. ", "The flight wasn't as late on arrival as I anticipated it would be. I understand that these things happen but there was zero communication from the captain or the crew. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Fee-based Skycap service is available for Delta, Southwest & United airlines in front of both terminals and in the parking garage for Terminal 2 passengers. ", "Entertainment system. Pretty frustrating. So uncomfortable. Timeline: Phase 1 opened Sept. 15, 2020; Phase 2 slated to open in 2024 or 2025. She told me me to go to the regular check-in line, where I waited another 45 minutes. ", "No earphones available. The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. ", "Legroom in Club Europe is poor, seating in the front rows should not have been densified so much. ". Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights. ", "Crew was amazing. The food was good too. They didnt exactly ruin my flight, but they didnt make it enjoyable either. ", "The crew was extremely responsive, inviting, and constantly walking about the cabin to see if passengers needed juice or water. Almost an hour went by without an update. Baggage: Click here (does not accept phone calls) Curbside check-in: No Ticketing: Cash is not accepted, Credit Card only. I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. The old 747 just didn't meet expectations. Food overall was pretty same across the 3 meals. We were 50 minutes late leaving. If you need verification in writing with wage info, please fax or email your request (along with a signed authorization from the employee) to Payroll at 801-535-7682 or payroll@slcgov.com. Please enter a flight number 'US 1234' or a city 'Chicago' or an airline 'Lufthansa', Customer Assistance/Travel Advisory (Coronavirus), Americans with Disabilities Act Grievance Form. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience. Also, abrupt and hard landing. (surprisingly). ", "Heathrow connecting gate announced only shortly before flight, thousands of connecting passengers kept in a central holding pen like cattle flight: have to pay even for a cup of water", "So, the flight to Frankfurt never happened because of whatever happened with British Airways on 05/27/2017. Food option not great but at least they didn't charge for it unlike some other airlines. Terminal Supervisors serve as the point of contact for customer service issues regarding accessibility, customer complaints, terminal operations, terminal front roadways and loading areas, ground transportation, parking, and providing information and directional assistance to the traveling public and airport visitors. I have dietary restrictions but was unable to preorder a meal. They said on the plane that, if we are missing our luggage, it will come in on the next flight. ", "This was one of the worst flights Ive been on. ", "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay. ", "The food is always good on delta, entertainment is great as well, and the seats are comfy as long as youre not seating next to someone obnoxious. Just make a face lift to the plane, everything else is good. There are no direct flights connecting Salt Lake City to Frankfurt am Main. If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: If you have already submitted a mishandled baggage claim, you can use this form to upload any additional supporting documentation. a baggage service agent/office. ", "Nice attention and good food. caused me all sorts of problems . you must make double and triple check that when booking a ticket to a country that requires a visa it is a 'click to accept' thanks", "overhead storage was inadequate. Before sharing sensitive information, make sure youre on a federal government site. Attendant was not helpful and nasty. ", "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice. ", "There was no amenities pack given in Premium economy. Almost didn't make the flight. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone . It was a bad situation, handled in a way that caused confusion, fear and unhealthy situations of standing for long periods and I will not be doing business with British Airways in future. Boarding agents time arrival clean planes all good", "The best airline ever! ", "I did not get the requested meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. The crew was very professional and quick to respond. ", "Daughter's first flight and the crew really made it a special experience for her. Furthermore, the headphone jack should be updated, so that passengers can use their own headphones without an adapter. ", "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Sky priority bagging doesn't matter. Lets go somewhere! . Because I booked my ticket only hours before my flight, they said it might not be possible to fulfil my meal request since there's a 24 hours cut off. Note: The distance from security to the gate is approximately 3/4 mile. You can then pick the flights that suit you best. ", "The flight change the gate number immediately so I missed my flight", "The food was okay. ", "The cabin crew were fantastic and funny", "Short layover connecting from US flight and luggage transferred ok to destination. ", "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclinedBUT they did not!! We never were able to get to Frankfurt to see our family there and had to book train tickets to Paris to meet our hotel reservation there two days later. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult. High season is considered to be June, July and August. Taking off to where you want to go has never been this easy. ", "no tv and long flight. ", "On the runway, the crew upgraded a family with two small toddlers. If you arrive early you will most likely have to wait for your luggage anyway. ", "Had a great experience with Delta all around. ", "Crowded boarding area, but no standing around for long. This is too much action for people who are trying to get some sleep. All the Delta agents were extremely helpful, and had great customer service! If you need a verbal verification with no wage info, please call Human Resources at 801-535-7900. ", "Plane seemed a little worn, which surprised me since it was an A380. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given", "LCY very efficient baggage drop, flight arrived ahead of schedule", "Flight was cancelled after boarding us and letting us sit on the plane on the rollway for 2 hours. United States Government Federal Aviation Administration. We could not get a straight answer, just quoted the unclear company policy. The flight from Dallas to Barcelona had several broken toilets. Not that old. All flights to Salt Lake City land at Salt Lake City. By Blake Apgar. I believe the biggest factor was the type of aircraft. Absolutely no customer service. Whether you want to attend business or indulge in some pleasure, our charter flights will surely, From Business: Cheap Airline Ticketss Flight Finder makes booking your Airline Reservation flights easy. ", "Crew were friendly. We didnt have time to stop for a snack or water so a small something would have been helpful. At least overall, we only arrived half an hour late. ", "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to. They cried on and off non stop and walked back and forth in business class. In the past 3 days, the cheapest one-way tickets to Frankfurt am Main from Salt Lake City were found on Delta ($956) and Air Canada ($5,718), and the lowest round-trip tickets were found on American Airlines ($713) and KLM ($716). I did not enjoy the food. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times. ", "Crew was friendly. ", "And i got it 2 days later. Friendly crew. Because there was no power, the A/C was not operational and the cabin grew extremely hot. The flight smooth. Oh well. Please make sure you visit the Baggage Information section of this website to find answers to your questions online. To me, a simple glass of water should not be too much to ask. We booked the flight originally based on the shorter layover of an hour and a half. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. Horrible customer service. The landing was the worst Ive ever had", "The crew was very helpful and reassuring. ", "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight , nothing . ", "Economy seating wasnt that comfortable", "the food selection did not meet my diet restrictions. I asked to be moved. ", "the selection of movies could have been a bit better. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. On luggage missing. The airport serves as a hub for Delta Air Lines and is a major . Delta Airlines lost baggage: 800-325-8224 United Airlines lost baggage: 1-800-335-2247 Southwest Airlines lost baggage: 1-888-202-1024 Air Canada lost baggage: 1 888 689-2247 Alaska airlines lost baggage: 1-877-815-8253 Frontier Airlines lost baggage: (801) 401-9000 All meals and snacks were delicious. No announcements made. Nor will they move you to another flight even wen requested", "The speed of boarding, then the frequency of service. If you are unable to reach a local station agent at the listed number above, please contact our system-wide Baggage Support office for general assistance at 1-877-815-8253, open daily between 6:00 am - 10:00 pm (PT). All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. No one wants to pay for business class with 2toddlers crying and up and down aisle . If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. Beverages were served without ice and you have to ask for ice cubes every time", "AC in flight from Seattle to Delhi was at high temperature so we didnt use any blankets or were not comfortable enough to sleep", "Online check-in did not work. The food was ok. It was awful! Best Ive ever seen in main cabin for free. ", "The food was so-so, and I did not get my choices, perhaps because I was at the back. This was my first time flying with Lufthansa. Take home lesson? The most searched flights to Salt Lake City by KAYAK users. NEVER FLY WITH CONDOR. ", "Getting to LHR early for. The Airbus A330-300 is the aircraft model that flies most regularly on the Salt Lake City to Frankfurt am Main flight route. If it is damaged in transit, we will help you repair it under many circumstances. ", "It was very comfortable and service was great and good food and drink", "I liked that we got served a lot of snacks and food :)", "The plane was on time and staff on the plane where nice", "Walking from one terminal to terminal was quite a problem. ", "Delta.ticket countergate agents.flight attendants.pilotsamazing customer service with a smile! It was incredible. ", "Much more civilised for the same cost (or less) as the budget carriers. ", " ear plugs, masks, good food or even picking seats? Please check with the operating carrier for your baggage status. ", "Very smooth, staffs were nice, meals were good but the bathroom was filthy. Find flights to Salt Lake City from $494. Had to spend the night to catch another flight home in the morning. to make you happy prior to departure. There was an option to get me here and one of them failed to do their job right AND LIED TO MY FACE ON THE PHONE. Complete the online claim form, giving us details on your itinerary and property. Bummer. ", "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. Virgin goes the extra mile on service and little perks. We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. I always fly First Class for the extra room and perks of crew service. Maybe more air freshener in there. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. ", "Nobody are better hosts than the British. It was great to spend our last day in Barcelona stressing over whether we could get back home. ", "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles. Leg space was not that great. Plus, I paid a $90 upgrade and just moved up two rows in the same section. This is not all. Customs is Munich is to slow. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer). We asked to be changed to different airline and they could even do that. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. ", "Plane is super old and outdated. Location Details for Salt Lake City International Airport (SLC) Location Details 3920 West Terminal Dr Salt Lake City, UT, US, 84122 +1 844-942-0337 Get Directions Services Pick-Up Service Unavailable After-Hours Returns Unavailable Rental Policies Renting a Car at Salt Lake City International Airport (SLC) I remember when it was all complementary and standard on overnight flights. ", "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes dont match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. ", "The seating was too cramped. It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. Screening at certain airports is performed by private companies and not TSA. 801-575-2427Airport.LostFound@slcgov.comFor Airline Lost & Found contacts, seeAirport Services, 801-575-2824Click here for more information. ", "Best crew ever. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. Captain explained the route which is nice. The food was good. Airport Administration Offices: 4995 E Clinton Way . They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. (Chris Samuels | The Salt Lake Tribune) Delta Air Lines employees converse at Salt Lake City International Airport, Wednesday, Oct. 12, 2022. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. They werent in our section of the cabin at all to start with, and I dont know why they were apparently able to get a free upgrade that I had to pay 100 for. Overall a very pleasant experience! YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. ", "Seat was comfortable and the food was decent. ", "Our luggage did not arrive at our final destination of Madrid. ", "Speed boarding and organized overall. Search for South Pacific flights on KAYAK now to find the best deal. We arrived 5 hrs late and it put my whole trip in jeopardy. The luggage didn't make it. They would not even communicate as to why delayed and would not put us in a different flight. Would not fly again. The flight itself was fine. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. But the process flowed very smoothly", "Wide sits, great food, very organized. They repeatedly threatened to cancel the flight rather than raise the offer. This was my first time flying Lufthansa, I probably won't try it again. ", "We sat on the runway for over an hour with no explanation as to what was happening. Next 20-Minute Bag Guarantee The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Food selection was ok", "One item missing from menu (unavailable). We had to wait in an enormous line and then take a bus to the flight. ", "The small screens for entertainment need to be updated. Sign up with Facebook or Sign up with email 7 Tips and reviews ", "I would have liked for there to have been a gluten-free snack available. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Baggage is still very slow so be patient. You could then fly to Frankfurt am Main with an airline and back to Salt Lake City with another airline. I don't mind storing a bag under the seat but there's more stuff taking up legroom so it's hard to get the feet comfortable which is important for those longer flights. ", "Late like always no even a free drink of water sad sad", "The boarding and crew was nice no complaints. I didn't make it. ", "Flight attendants were great, friendly, courteous and responsive. Friday, Saturday: 4:15 am-4:30 pm. I asked when the meal would be and was told a few hourswhich turned out to be breakfast..i wated all night for food that only came an hour before landing. ", "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I get the federal government says they can't charge them for, From Business: ClassG offers a listing service that not only shows you aircraft for sale, but is built with the latest technology and information to help you make a better,, From Business: Taking off to where you want to go has never been this easy. Itineraries that include codeshare flights are eligible as long as the final leg is marketed and operated by Delta Air Lines or a Delta . A. ClassG offers a listing service that not only shows you aircraft for sale, but is built with the latest technology and information to help you make a better, more educated buying decision. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. With an average price for the route of $1,135 and an overall rating of 7.9, Delta is the most popular choice. I dont understand the logic of the decision to not load our luggage to try to save us time. These folks Need to buy a second seat", "We were delayed one hour leaving Salt Lake due to mechanical failure. ", "The quality of the meals was poor - tasteless food, possibly loaded with preservatives. ", "This airplane must be the oldest in the fleet. I was in line for almost 25 mins waiting to use the self-serve system. I had forgotten mine but crew stated that none had been put on the flight. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. Well done. Travel day was already very long. ", "Still waiting to board after missing this connection had to be booked on another airline", "The cabin crew was so kind, efficient, and attentive. ", "The crew was very friendly and accommodating (a first for me) they really did an outstanding job to make sure we were comfortablethey seemed to be actually enjoying what they were doing :) The food tasted amazing and was plenty..this is also a first for me, I had never said that the food on a flight was good before. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. ", "Sitting on runway for 3 hrs and then get kicked off without good instruction. ", "Sat closer to water closet. Please allow up to six months to fully investigate your claim. If I can't trust your own agents, who can I trust, exactly? ", "Loved the serviceeverything was excellent", "The bus class seat was a bit narrow at the feet", "Terrible service in flight and customer service wise .. app functionality was below", "Loved this 747! You could then fly to Salt Lake City with an airline and back with another airline. ", "Love the fact that the head rests move to support your head better. It would have been nice to have been offered another bread roll. crew was courteous. ", "Everything on-board was awesomeGreat job guys!!! KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Salt Lake City is likely to change within 7 days, so travelers know whether to wait or book now. ", "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. Very helpful stuff. I became so uncomfortable I became nauseous. ", "Baggage checkin & flight boarding was slow & disorganized. ", "Everything was smooth. They want 2.50 for a baby can of coke. Also, had to take a bus to the aircraft which slowed the boarding. Friendly staff", "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. ", "It was really cramped and the bathrooms smelled very strongly. ", "So out flight from Heathrow to Frankfurt arrived late at the Heathrow airport and, reportedly in a hurry to let us take off, they chose to inconvenience us further by not loading all our luggage. Pretty odd. Most passengers seemed to have multiple bags to check. Completely unacceptable", "Flight was delayed, for unkown reasons. ", "Flight from Istanbul to Mumbai was not that great. Most of the stewardess very professional and kind. I saw 4 movies and slept somewhat comfortably for once! Delta Air Lines Airlines Airline Ticket Agencies 6.6 Website Coupons (801) 575-2355 776 N Terminal Dr Salt Lake City, UT 84122 Delta Airlines Book Over Phone $20 Off Code 2. Food was delicious. Airlines Travel Agencies Airline Ticket Agencies . Facilities at Frankfurt were minimal with toilets offering only one stall each. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Salt Lake City up to 3 days before/after your preferred dates. SLC is the fifth-biggest hub for Delta Air Lines, accounting for approximately 70% of the airport's operations. Overall a very unpleasant and nasty experience. ", "Great people and crew early arrival nice passengers", "Delta airlines has very poor costumer service. Very long wait for bus to rental car center.